What are the shipping costs?
Please find the information in the table below. Orders above EUR 50 are shipped FREE.
|Country||Delivery time||Shipping costs|
1 - 2 days
3 - 5 days
3 - 6 days
4 - 7 days
How is it shipped?
Our orders are sent with PostNL letterbox or package.
When will my order be delivered?
If you order and pay before 15:00, your order will be shipped the same day. In most cases, PostNL will deliver the package the next working day in the Netherlands. It is possible that PostNL is delayed due to crowds such as the holidays.
Can I change the shipping address?
Send an email as soon as possible to email@example.com with the subject Wrong shipping address. There is a good chance that we can no longer change the shipping address because the orders are shipped quickly.
What happens if I am not at home when my order is delivered?
In most cases, your package will fit through the letterbox. Therefore, do not worry about not being at home.
Can I track the status of my order?
You will receive an email when your order is shipped. Unfortunately it is not possible to track the status of the letterbox package.
Do you also deliver abroad?
Yes in Belgium, Germany and the United Kingdom. Shipping costs are calculated at the checkout.
My delivered order is incomplete. What now?
That is very annoying! We would like to ask you to send an email to our customer service so that we can help you further.
E | firstname.lastname@example.org